FAQ

Click on the topic below to get answers to our most frequently asked questions.

• Battery Brush

  General

  • What is the new GLEEM battery brush?
    The new GLEEM battery brush is a slim, sleek battery-powered toothbrush. It delivers sonic bristle vibrations to help remove plaque biofilm so your teeth can Gleem.
  • What does the GLEEM battery brush do?
    The GLEEM battery brush delivers sonic bristle vibrations to help remove plaque biofilm. Use GLEEM battery brush just like you would a regular toothbrush.

  • Why GLEEM?

  • How is the GLEEM battery brush different from manual brushes?
    GLEEM battery brush is different from manual brushes because it delivers sonic bristle vibrations ("micro motion") during brushing to help remove plaque biofilm. A manual brush relies on "macro motion" (aka brushing motion) to clean.
  • How is the GLEEM battery brush different from other battery brushes?
    With 200 vibrations per second, the GLEEM battery brush delivers sonic bristle vibrations to help clean teeth. With its slim, sleek profile and neutral colors, GLEEM is designed to blend with your bathroom.
  • How is the GLEEM battery brush different from rechargeable brushes?
    Unlike rechargeable brushes, the GLEEM battery brush does not require chargers or wires to plug in. The GLEEM battery brush comes with a travel case and uses 1 AAA battery, so you can carry it and use it without needing an electrical outlet nearby.

  • GLEEM Battery Brush Sonic vibrations

  • What are sonic bristle vibrations? How do they work and what do they do?
    Sonic bristle vibrations are tiny oscillations that are perceptible to the human ear. The GLEEM battery brush vibrates the bristles of the brush head to help remove plaque biofilm from your teeth while brushing.
  • Can I use the GLEEM battery brush without the sonic bristle vibrations on?
    Yes, you can use the GLEEM battery brush just like you would a manual toothbrush without turning it on.

  • GLEEM Battery Brush Brush heads

  • What kind of bristles does the GLEEM battery brush have?
    The GLEEM battery brush has soft, nylon bristles for a gentle clean.
  • How do I replace the brush head?
    To remove an old brush head, grasp the brush head at either the base or neck (the skinny part) and pull straight up while holding the handle. (The brush head does not need to be screwed or twisted on or off.) Discard your old brush head and replace the brush head with a new GLEEM refill brush head by placing the brush head onto the handle with the bristles facing the same direction as the power button. Press down until you hear a click and the brush head is securely attached to the handle. You're all set!
    
    Do not use without a refill.
  • How often do I replace the brush head?
    We recommend you replace the brush head every 3 months.
  • Why do I need to replace the brush head every 3 months?
    After 3 months of normal use, toothbrush bristles can become worn down and lose their original alignment. Toothbrush bristles can also accumulate residue and debris, so we recommend using a fresh brush head every 3 months for general performance and cleanliness.
  • Where can I buy the GLEEM battery brush and GLEEM brush head refills?
    The GLEEM battery brush and GLEEM brush head refills can be purchased online at www.gleem.com or in store exclusively at Walmart.
  • Will other brands of brush heads work with my GLEEM battery brush?
    The GLEEM battery brush will only work with GLEEM brush head refills, which can be found online at www.gleem.com or in stores where the GLEEM battery brush is sold.

  • GLEEM Battery Brush Battery

  • What type of battery does the GLEEM brush use?
    1 AAA battery.
  • How will I know when to replace the battery?
    When the GLEEM battery brush begins to lose vibration power, it means the battery is running low. The GLEEM battery brush will no longer turn on when the battery is fully depleted, which means it's time to replace the battery.
  • How do I replace the battery?
    To replace the battery, open the cap that's located at the bottom of the brush. To remove the cap, find a coin, insert the thin edge of the coin into the slot, and turn counterclockwise (lefty loosey). Remove the used battery and replace with a new battery with the positive end (the protruding part) towards the brush head and the negative end (the flat end) towards the bottom of the handle. Discard of the used battery according to local regulations. Replace the cap and tighten by inserting the thin edge of the coin into the slot and turning clockwise (righty tighty).
  • Will the GLEEM battery brush work with a rechargeable AAA battery?
    Yes, you can use a rechargeable AAA battery with GLEEM battery brush.

  • GLEEM Battery Brush Usage

  • How do I brush with the GLEEM battery brush?
    Brush how you normally would with a manual toothbrush with up and down and circular motions. Consult your dentist for recommendations on brushing technique.
  • When and how do I use the GLEEM battery brush?
    Use GLEEM battery brush just like you would a regular toothbrush. We recommend brushing your teeth twice a day for 2 minutes - once in the morning and once at night. Consult your dentist for more information. The GLEEM battery brush comes ready to use with a battery and brush head pre-installed. To use, turn GLEEM battery brush on by pressing the power button at the top of the handle near the brush head. The button will light up and the brush head will begin to vibrate. The GLEEM battery brush has an automatic 2-minute cycle that is divided into four 30-second segments to help you monitor your brushing completion. The brush pauses in vibration to indicate when each segment is over and turns off automatically after a full 2 minutes. You can pause the 2-minute cycle in the middle by pressing the power button once to pause and once to resume.
  • What kind of toothpaste should I use with GLEEM battery brush?
    You can use your normal toothpaste with your GLEEM battery toothbrush.
  • How do I turn the GLEEM battery brush on?
    To turn the GLEEM battery brush on, press the power button at the top of the handle near the brush head. The button will light up and the brush head will begin to vibrate.
  • What does the light mean?
    The light indicates that the brush is on. When the light is off, the brush is also off.
  • How many modes does the GLEEM battery brush have?
    The GLEEM battery brush keeps things simple with just 1 mode, "clean".
  • What do the vibration pulses during the cycle mean?
    GLEEM battery brush has an automatic 2-minute cycle that is divided into four 30-second segments to help you monitor your brushing completion. The brush pauses in vibration to indicate when each segment is over and turns off automatically after a full 2 minutes. You can pause the 2-minute cycle in the middle by pressing the power button once to pause and once to resume.
  • Why is the 2-minute cycle divided into four parts?
    The four 30-second segments help you monitor your brushing progress during the 2-minute cycle. We recommend dividing your brushing pattern into four segments (however you'd like: bottom bottom left/bottom right/top left/top right, front surface of top teeth/back surface of top teeth/front surface of bottom teeth/back surface of back teeth, whatever!) Use the four segments to help you monitor where you are in your brushing cycle
  • Will the GLEEM battery brush automatically turn off when the 2-minute cycle is up?
    Yes, the GLEEM battery brush will turn off automatically after 2 minutes.
  • If I pause the cycle, can I pick up where I stopped?
    Yes, the GLEEM battery brush has a pause feature that lets you puase and resume your 2-minute cycle. You can pause the 2-minute cycle in the middle by pressing the power button once to pause and once to resume.
  • Can I travel by airplane with the GLEEM battery brush?
    The GLEEM battery brush uses 1 AAA battery, which can be packed in carry-on and checked-in bags, per current TSA guidelines.
  • I just received my GLEEM Battery Brush and it’s not turning on. What should I do?
    The GLEEM Battery Toothbrush is designed to work with just 1 AAA battery for convenient operation and replacement. The GLEEM Battery Toothbrush is sold with a battery pre-installed so you can begin using it right away, but if you’re having trouble with the brush not turning on, try these steps:

    In order for the brush to turn on, 1 AAA battery needs to be installed properly.

    1. To open the battery compartment, use a coin and insert it into the slot in the bottom of the handle and turn counterclockwise. Remove the battery compartment cap.
    2. To ensure proper battery installation, make sure that the positive end of the battery (with the protruding portion) is installed towards the brush head. The negative end of the battery (the flat side) should be at the base of the toothbrush. (There are also markings on the brush handle showing the direction of the battery).
    3. To close the battery compartment, replace the battery compartment cap on the bottom of the handle. Use a coin and insert it into the slot in the battery compartment cap and turn it tightly clockwise so that the indicator marks align (there is a circle symbol on the brush handle and a triangle symbol on the battery cap that need to be aligned to ensure proper installation).

    Sometimes the pre-installed battery can become drained during transit or on-shelf, so if the steps above don’t work, try installing a new AAA battery using steps 1-3.

    If the brush still does not turn on after installing a new battery, call GLEEM Customer Service at 855-210-8802.

  • GLEEM Battery Brush Care & Maintenance

  • What do I do with my old brush heads?
    When it's time to replace your toothbrush head, you can recycle your used brush heads by going to our Recycle page where you can create and print shipping labels and mail the handle to be properly and sustainably recycled.
  • What do I do with my used batteries?
    Discard of used batteries according to your local regulations or recycle them with your brush heads using our recycle page to create and print shipping labels and mailing them to us to be sustainably recycled. Many hardware stores have drop-off locations for used alkaline batteries, like the ones used in the GLEEM battery toothbrush. Many local governments also offer battery drop-off options. Click on the links below to learn more:
    
    

    • http://www.batteryresponsibility.org/
    • http://www.call2recycle.org/
  • How do I store the GLEEM battery brush?
    Store your GLEEM battery brush like you would a regular toothbrush. You can store it upright on a counter, in a toothbrush holder or cup, in the included travel case, or lying flat on your counter. The GLEEM battery brush has a built-in rollstop so it will stay put when you set it down with the bristles up. The GLEEM battery brush is also designed with an elevated brush head so your brush head stays away from surfaces, even when laying flat.
  • What is the case that came with the battery brush for?
    The included case is a travel case and can be used to protect your GLEEM battery toothbrush during travel or for everyday storage. The travel case is ventilated so air can circulate even when the case is closed. Open the case at the indented area along the seam, and close the case by pressing the two halves of the case together until you hear a "click".
  • Why is there no plastic bag on the GLEEM battery brush in the package?
    The GLEEM battery brush packaging was designed to use zero plastic. The GLEEM battery brush packaging can be recycled with other paper materials according to your local regulations.
  • How do I clean the GLEEM battery brush?
    To clean your GLEEM battery brush, remove the brush head from the handle and run the brush head and bristles under water. Let dry and replace the brush head.
  • What do I do with my GLEEM brush when I’m finished with it?
    We encourage you to dispose of your brush as sustainably as possible. To help, we have created a recycling program to keep our products from reaching the landfill. Just complete the form on our Recycle page to create and print shipping labels and mail your brush, battery, brush heads and packaging to be sustainably recycled. Do not dispose in fire or incinerator.
• Rechargeable Brush

  General

  • What is the new GLEEM Rechargeable Toothbrush?
    The new GLEEM Rechargeable Toothbrush is a simple, affordable rechargeable toothbrush. It delivers sonic bristle vibrations to help remove plaque so your teeth can Gleem. GLEEM stands for affordable design, so we designed the GLEEM Rechargeable Toothbrush to deliver just what you need, and nothing you don’t. No extraneous bells-and-whistles here! GLEEM has two simple modes and easy operation.
  • What does the GLEEM Rechargeable Toothbrush do?
    The GLEEM Rechargeable Toothbrush delivers sonic bristle vibrations to help remove plaque biofilm. Use GLEEM Rechargeable Toothbrush just like you would a regular toothbrush.

  • Why GLEEM?

  • How is the GLEEM Rechargeable Toothbrush different from manual brushes?
    The GLEEM Rechargeable Toothbrush delivers gentle sonic bristle vibrations to help remove plaque. It also includes a 2-minute timer to help you brush the dentist-recommended amount of time. GLEEM Rechargeable Toothbrush also includes replaceable brush heads, so you can replace only the brush heads and not the entire toothbrush every 3 months (recommended).
  • How is the GLEEM Rechargeable Toothbrush different from battery-operated brushes?
    Unlike battery-operated toothbrushes, GLEEM Rechargeable Toothbrush has a rechargeable battery that can be charged through power from an electrical outlet. This allows for cordless operation while brushing, but an easy charge system (no batteries to replace!) The charging base can also be used as a stand so the GLEEM Rechargeable Toothbrush can stand upright on your counter.
  • How is the GLEEM Rechargeable Toothbrush different from other rechargeable brushes?
    Unlike other rechargeable brushes, the GLEEM Rechargeable Toothbrush has two simple modes and easy operation. The GLEEM Rechargeable Toothbrush comes with a zippered travel case and a charging stand. We designed the GLEEM Rechargeable Toothbrush to deliver just what you need, and nothing you don’t.

  • GLEEM Rechargeable Toothbrush Sonic vibrations

  • What modes does the GLEEM Rechargeable Brush have?
    The GLEEM Rechargeable Toothbrush has 2 simple modes: Classic Clean and GLEEM Clean. Use Classic Clean for everyday use and use GLEEM Clean for additional vibration power.
  • What do the icons on the GLEEM Rechargeable Brush mean?
    The “tooth” icon indicates Classic Clean Mode, the “diamond” icon indicates GLEEM Clean Mode (additional vibration power), and the “lightning bolt” icon indicates the charging/battery status.
  • How do I change modes?
    To turn on Classic Clean Mode, simply press the power button once. To change to GLEEM Clean Mode, press the power button quickly again (when on). To pause or to turn completely off, press the power button again. There is an integrated memory function, so if you'd like to resume where you left off in your brushing cycle, press the power button again (within two minutes). Outside of 2 minutes, the full 2-minute cycle will start over.
  • Are there different commands with the power button?
    Yes. Short/quick button pushes change the Mode (Classic Clean --> GLEEM Clean with a short push). A medium push turns the brush off.
  • What are sonic bristle vibrations? How do they work and what do they do?
    Sonic bristle vibrations are tiny oscillations that are perceptible to the human ear. The GLEEM Rechargeable Toothbrush vibrates the bristles of the brush head to help remove plaque biofilm from your teeth while brushing.
  • Can I use the GLEEM Rechargeable Toothbrush without the sonic bristle vibrations on?
    Yes, you can use the GLEEM Rechargeable Toothbrush just like you would a manual toothbrush without turning it on.

  • GLEEM Rechargeable Toothbrush Brush heads

  • What kind of bristles does the GLEEM Rechargeable Toothbrush have?
    The GLEEM Rechargeable Toothbrush has soft, nylon bristles for a gentle clean. The GLEEM brush head is compact with densely-packed bristles to easily reach all areas of your mouth.
  • How do I replace the brush head?
    To remove an old brush head, grasp the brush head at either the base or neck (the skinny part) and pull straight up while holding the handle. (The brush head does not need to be screwed or twisted on or off.) Discard your old brush head and replace the brush head with a new GLEEM refill brush head by placing the brush head onto the handle with the bristles facing the same direction as the power button. Press down until you hear a click and the brush head is securely attached to the handle. You're all set!
    
    Do not use without a refill.
  • How often do I replace the brush head?
    We recommend you replace the brush head every 3 months.
  • Can I use a black brush head with my GLEEM Rechargeable Toothbrush?
    Yes, GLEEM is designed so all of the brush heads and handles are interchangeable (all GLEEM brush heads will fit on all GLEEM handles). Choose whatever color combination you like best!
  • Why do I need to replace the brush head every 3 months?
    After 3 months of normal use, toothbrush bristles can become worn down and lose their original alignment. Toothbrush bristles can also accumulate residue and debris, so we recommend using a fresh brush head every 3 months for general performance and cleanliness.
  • Where can I buy the GLEEM Rechargeable Toothbrush and GLEEM brush head refills?
    The GLEEM Rechargeable Toothbrush and GLEEM brush head refills can be purchased online at www.gleem.com or in store exclusively at Walmart.
  • Will other brands of brush heads work with my GLEEM Rechargeable Toothbrush?
    The GLEEM Rechargeable Toothbrush will only work with GLEEM brush head refills, which can be found online at www.gleem.com or in stores where the GLEEM Rechargeable Toothbrush is sold.

  • GLEEM Rechargeable Toothbrush Battery

  • What type of battery does the GLEEM brush use?
    The GLEEM Rechargeable Toothbrush uses a nickel-metal hydride (Ni-MH) battery. This type of battery is designed to be recharged using power from an electrical outlet and should NOT be replaced or removed (except for disposal).
  • How will I know when to charge my brush?
    "Low Power" is indicated by a low battery light indicator (a flashing light under the “lighting bolt” icon for 15 seconds after you turn the brush off). Also, when the GLEEM Rechargeable Toothbrush begins to lose vibration power, it means the battery is running low and needs to be recharged. To charge your brush, simply place the handle on the charging base (make sure the charging base is plugged into an electrical outlet).
  • How do I charge the GLEEM Rechargeable Toothbrush?
    To charge, plug the charging base into an outlet (standard 110v) and set the handle on the protrusion. A light will turn on underneath the “lightning bolt” symbol and will "breathe" when charging (the light will slowly fade on/off). When the brush is fully charged, the light will stay on for 10 seconds and then turn off. The GLEEM Rechargeable Toothbrush charges fully within 22 hours. We recommend unplugging/not charging the brush when not in use; let the battery "drain" before fully charging again.
  • How long does GLEEM brush stay charged?
    With a full charge, the GLEEM Rechargeable Toothbrush should stay charged for 14 days of use (twice a day for 2 minutes).
  • How long does the GLEEM brush need to be plugged in for it to be fully charged?
    The GLEEM Rechargeable Toothbrush will charge completely within 22 hours of charging.
  • Should I keep the GLEEM brush plugged in/charging when I'm not using it?
    To maintain battery health, we recommend that you do NOT keep the GLEEM Rechargeable Toothbrush plugged in or charging when not in use. If you are using the charging base as a stand, unplug the cord when not being used for charging.
    
    For additional battery health, we recommend completely discharging the brush at least every 6 months (by using it until it completely loses power).
  • Why won't my GLEEM brush turn on?
    If your toothbrush does not power on, it may have low battery. Low battery is indicated by a flashing light beneath the “lightning bolt” icon after turning the brush off. Place the toothbrush on a plugged-in charging base to charge. A “breathing” light beneath the “lightning bolt” icon indicates that the brush is charging, which will turn off once the brush is fully charged. If the brush still does not turn on after fully charging, call GLEEM Customer Service at 855-210-8802.
  • How do I replace the battery?
    The battery in the GLEEM Rechargeable Toothbrush is NOT intended to be replaced. Removing the battery will destroy the brush. To properly dispose of the brush and battery, refer to the User Instructions that came with your GLEEM brush and local regulations.

  • GLEEM Rechargeable Toothbrush First Use

  • Do I need to wash the GLEEM Rechargeable Toothbrush before using it?
    We recommend rinsing the bristles with water prior to use; the toothbrush is water resistant but should not be fully immersed in water.
  • Do I need to charge the GLEEM Rechargeable Toothbrush before using?
    We recommend charging the GLEEM Rechargeable Toothbrush fully before the first use. To charge, plug the charging base into an outlet and set the handle on the protrusion. A light will turn on underneath the “lightning bolt” symbol and slowly fade on/off to indicate it is charging. The GLEEM Rechargeable Toothbrush charges fully within 22 hours.

  • GLEEM Rechargeable Toothbrush Usage

  • How do I brush with the GLEEM Rechargeable Toothbrush?
    Brush how you normally would with a manual toothbrush with up and down and circular motions. Consult your dentist for recommendations on brushing technique. When on, the brush head bristles vibrate gently to help remove plaque. The “on” cycle lasts for 2 minutes that is broken up into 4 30-second sections to help time your brushing. The cycle can be paused by pressing the power button once when it’s already on. To resume the cycle, press the power button again within 2 minutes.
  • When and how do I use the GLEEM Rechargeable Toothbrush?
    Use GLEEM Rechargeable Toothbrush just like you would a regular toothbrush. We recommend brushing your teeth twice a day for 2 minutes - once in the morning and once at night. Consult your dentist for more information. To use, turn GLEEM Rechargeable Toothbrush on by pressing the power button at the top of the handle near the brush head. The brush head will begin to vibrate. The GLEEM Rechargeable Toothbrush has an automatic 2-minute cycle that is divided into four 30-second segments to help you monitor your brushing completion. The brush pauses in vibration to indicate when each segment is over and turns off automatically after a full 2 minutes. You can pause the 2-minute cycle in the middle by pressing the power button once to pause and once to resume.
  • What kind of toothpaste should I use with GLEEM Rechargeable Toothbrush?
    You can use your normal toothpaste with your GLEEM Rechargeable Toothbrush.
  • How do I turn the GLEEM Rechargeable Toothbrush on?
    To turn the GLEEM Rechargeable Toothbrush on, press the power button at the top of the handle near the brush head. The brush head will begin to vibrate.
  • How many modes does the GLEEM Rechargeable Toothbrush have?
    The GLEEM Rechargeable Toothbrush has 2 simple modes: Classic Clean and GLEEM Clean. Use Classic Clean for everyday use and use GLEEM Clean for additional vibration power.
  • What do the vibration pulses during the cycle mean?
    GLEEM Rechargeable Toothbrush has an automatic 2-minute cycle that is divided into four 30-second segments to help you monitor your brushing completion. The brush pulses in vibration to indicate when each segment is over and pulses twice when the 2-minute cycle is over. You can pause the 2-minute cycle in the middle by pressing the power button once to pause and once to resume.
  • Why is the 2-minute cycle divided into four parts?
    TThe four 30-second segments help you monitor your brushing progress during the 2-minute cycle. We recommend dividing your brushing pattern into four segments (however you'd like: bottom left/bottom right/top right/bottom/right, front surface of top teeth/back surface of top teeth/front surface of bottom teeth/back surface of back teeth, whatever!) Use the four segments to help you monitor where you are in your brushing cycle
  • Will the GLEEM Rechargeable Toothbrush automatically turn off when the 2-minute cycle is up?
    No, the GLEEM Rechargeable Toothbrush will not turn off automatically after 2 minutes, but it will buzz twice when the 2 minute cycle is over.
  • If I pause the cycle, can I pick up where I stopped?
    Yes, the GLEEM Rechargeable Toothbrush has a pause feature that lets you puase and resume your 2-minute cycle. You can pause the 2-minute cycle in the middle by pressing the power button once to pause and once to resume.
  • How do I turn my GLEEM Rechargeable Toothbrush on Classic Clean Mode?
    To turn on in Classic Clean Mode, press the power button (circular button) once; a light will turn on underneath the “tooth” icon. To advance to GLEEM Clean Mode, press the power button again quickly; a light will turn on underneath the “diamond” icon. To pause or stop, press the power button again; the lights will turn off.
  • How do I turn my GLEEM Rechargeable Toothbrush on GLEEM Clean Mode?
    To turn on in GLEEM Clean Mode, press the power button (circular button) once; a light will turn on underneath the “tooth” icon. To advance to GLEEM Clean Mode, press the power button again quickly; a light will turn on underneath the “diamond” icon. To pause or stop, press the power button again; the lights will turn off.
  • Can I travel by airplane with the GLEEM Rechargeable Toothbrush?
    The GLEEM battery brush uses 1 AAA battery, which can be packed in carry-on and checked-in bags, per current TSA guidelines.
  • I just received my GLEEM brush and it's not turning on. What should I do?
    We recommend charging your GLEEM Rechargeable Toothbrush fully before the first use. Plug the charging base into an electrical outlet (standard 110v) and set the brush on the charging base. A light beneath the "lightning bolt" icon will begin to slowly flash on/off. The brush is fully charged when this light turns off (a full charge takes ~22 hours). If the brush still does not turn on after fully charging, call GLEEM Customer Service at 855-210-8802.

  • GLEEM Rechargeable Toothbrush Care & Maintenance

  • What do I do with my old brush heads?
    When it's time to replace your toothbrush head, you can recycle your used brush heads by going to our Recycle page where you can create and print shipping labels and mail the handle to be properly and sustainably recycled.
  • Do I need to wash the GLEEM Rechargeable Toothbrush before using it?
    We recommend rinsing the bristles with water prior to use; the toothbrush is water resistant but should not be fully immersed in water.
  • What do I do with my brush when I'm ready to discard it?
    Remove the Ni-MH battery from the brush according to the instructions in the GLEEM User Instructions and discard of according to local regulations. Discard of the handle and charger according to local regulations. You can recycle your used brush heads using our recycle page to create and print shipping labels and mailing them to us to be sustainably recycled.
  • How do I store the GLEEM Rechargeable Toothbrush?
    Store your GLEEM Rechargeable Toothbrush like you would a regular toothbrush, or you can store it on the charging base. (To maintain battery health, do NOT leave the brush charging/plugged in when not in use. To do this, unplug the charging base from the outlet if you are using it as a stand.) Or you can store the brush upright on a counter, in a toothbrush holder or cup, in the included travel case, or lying flat on your counter. The GLEEM Rechargeable Toothbrush has a built-in rollstop so it will stay put when you set it down with the bristles up. The GLEEM Rechargeable Toothbrush is also designed with an elevated brush head so your brush head stays away from surfaces, even when laying flat.
  • What is the case that came with the Rechargeable Toothbrush for?
    The included case is a zippered travel case and can be used to protect your GLEEM Rechargeable Toothbrush during travel or for everyday storage. The travel case is fabric so can be cleaned with water.
  • Why is there no plastic bag on the GLEEM Rechargeable Toothbrush in the package?
    The GLEEM Rechargeable Toothbrush packaging was designed to use zero plastic. The GLEEM Rechargeable Toothbrush packaging can be recycled with other paper materials according to your local regulations.
  • How do I clean the GLEEM Rechargeable Toothbrush?
    To clean your GLEEM Rechargeable Toothbrush, remove the brush head from the handle and run the brush head and bristles under water and rinse until the bristles are visibly free of toothpaste. To clean the handle, wipe with a cloth or towel. Do not submerge or immerse the handle in water. Let dry and replace the brush head.
• One Week Professional Teeth Whitening Light Kit

  General

  • What is the new GLEEM Teeth Whitening Kit?
    The new GLEEM One Week Professional Teeth Whitening Light Kit with Booster Strips contains 14 GLEEM whitening treatments and 1 LED Light device to help whiten your teeth. Use 7 strips consecutively for one week, then use the remaining "booster strips" as desired to keep your smile brilliant all year long.
    
    The GLEEM whitening treatments are thin, flexible strips coated with a hydrogen peroxide-infused gel and are designed to conform to the shape of your teeth. The strips work by keeping the whitening gel on your teeth to get to the stain build-up below the enamel's surface. The specially-engineered LED Light then helps weaken yellow stains so that the peroxide can whiten teeth more effectively.
  • How do I use the GLEEM One Week Professional Teeth Whitening Light Kit with Booster Strips?
    Use GLEEM whitening strips for 60 minutes once per day for 7 days. For each application, open the foil sachet and peel one strip off of backing liner. Align long edge of strip with gumline and apply to upper teeth; fold excess behind teeth. Repeat for bottom teeth. Leave on for 60 minutes. For the last 5 minutes of treatment (ie: at minute 55), turn on LED Light by holding down the two buttons on the sides and releasing. Blue light should turn on. Place LED Light on top of strips and hold in mouth with lips for 5 minutes. (LED light will automatically turn off after 5 minutes). Remove blue light and strips and smile!
    
    To keep your smile bright all year long, use the remaining 7 whitening strips (booster strips) as desired with the LED light.

  • Blue Light

  • How do I use the GLEEM Blue Light?
    Before the first use, wipe or rinse the GLEEM LED Light mouthpiece (the device is water-resistant and can be cleaned under running water). Use the light at the end of your GLEEM teeth whitening treatment (ie: the last 5 minutes of 60 minutes of total strip wear time). Apply the strips to your top and bottom teeth and leave on for 60 minutes total. After 55 minutes, press and hold the two buttons on the light simultaneously to turn on the light, then release the buttons. Then place the light on top of the strips until the light automatically turns off after about 5 minutes. Remove the light and strips when finished.
  • What does the light do?
    The specially-engineered LED Light helps weaken yellow stains so that the peroxide can whiten teeth more effectively.
  • When and how do I use the light?
    Use the light at the end of your GLEEM teeth whitening treatment (60 minutes total wear time). Apply the strips to your top and bottom teeth and leave on for 60 minutes total. After 55 minutes, press and hold the two buttons on the light simultaneously to turn on the light, then release. Then place the light on top of the strips and hold in your mouth until the light automatically turns off after 5 minutes (the mouthpiece should fit against your teeth, then wrap your lips around the mouthpiece to keep it in place). Remove the light and strips when finished.
  • Is there UV in this light? What kind of light is this?
    This light is blue light and is in the visible blue light wavelength of the light spectrum. No measureable UV is produced by the light.
  • Will the light hurt my teeth/cause sensitivity?
    With all whitening products there is a chance that you may experience tooth sensitivity and/or gum discomfort. With products that offer the highest level of whitening, such as GLEEM Teeth Whitening Kit, there is an even greater chance that you may experience tooth sensitivity and/or gum discomfort. These effects are generally mild. These effects are temporary and not harmful. If significant tooth sensitivity or gum discomfort develops, try stopping usage for 2-3 days, then resume usage. If the problem persists, discontinue usage.
  • Will the light hurt my eyes?
    No. Looking into the light may generate after-images in some people which are temporary and not harmful.
  • How long does the light last?
    The GLEEM LED Light device is designed to operate for up to 28 treatments. That means 1 full kit (7 treatments) + 7 booster strips + 14 additional uses. Discard device after light no longer turns on.

  • Whitening Treatments

  • How do GLEEM whitening treatments work without the Blue Light?
    GLEEM whitening treatments work by getting whitening formula to your teeth and keeping it there for 60 minutes. GLEEM whitening treatments use the same ingredient that dentists use to whiten: hydrogen peroxide. When hydrogen peroxide (H2O2) forms H2O (water) and O2 (oxygen) in contact with stain molecules, the chemical reaction helps to remove the stain in a way that is effective and safe for your enamel. Was that enough chemistry for you today? Us too.
  • Why are there two strips in each GLEEM whitening treatment foil pack?
    Each GLEEM whitening treatment foil pack has two strips; one for your top teeth and one for your bottom teeth. Wear both strips for 60 minutes during each use of GLEEM whitening treatments.

  • Care & Maintenance

  • My light is still working after my last GLEEM Whitening Treatment. Can I buy more GLEEM whitening treatments and keep using my light?
    The GLEEM LED Light device is designed to operate for 1 full kit (7 treatments) + 3 refills. The whitening performance of the device beyond 28 treatments has not been evaluated.
  • What kind of batteries are in this device? Is the device rechargeable?
    The device contains 2 metal lithium batteries that are not rechargeable.
  • Is this device waterproof?
    The device is designed to be water-resistant for cleaning in the sink.
  • How do I dispose of this device?
    Please dispose of the device according to local regulations. Do not dispose of device in fire or incinerator.

  • Ingredients

  • Do GLEEM whitening treatments contain gluten?
    GLEEM whitening treatments are not made with gluten.
  • Do GLEEM whitening treatments contain latex?
    GLEEM whitening treatments are not made with natural rubber latex.
  • Do GLEEM whitening treatments contain citric acid?
    GLEEM whitening treatments are not made with citric acid.
  • Do GLEEM whitening treatments contain alcohol?
    GLEEM whitening treatments are not made with alcohol.
  • Do GLEEM whitening treatments contain mint?
    GLEEM whitening treatments are not made with mint or menthol.
  • Do GLEEM whitening treatments contain carbamide peroxide?
    No. GLEEM whitening treatments use hydrogen peroxide to whiten teeth.
  • Do GLEEM whitening treatments contain animal by-products?
    GLEEM whitening treatments are not made with animal byproducts.
  • Do GLEEM whitening treatments contain hydrogen peroxide?
    Yes, GLEEM whitening treatments contain hydrogen peroxide. Hydrogen peroxide is a safe and effective whitener.

  • Frequency & Duration of Use

  • How often can I use GLEEM whitening treatments?
    We suggest using only one treatment per day, as you could experience increased sensitivity. Read the carton and product insert for specific usage instructions and frequency.
  • How do I keep my teeth white after using whitening treatments?
    We recommend using a whitening toothpaste daily to gently polish away surface stains.
  • Is it OK to miss an application of GLEEM whitening treatments?
    You can skip or miss a couple of applications without affecting your whitening benefit. To get the best results, avoid spreading use of the strips out over a long period of time.
  • Can you wear the GLEEM whitening treatments longer than the time specified on the package?
    No. Wearing the strip for longer can result in tooth sensitivity and/or gum discomfort.

  • How it Works

  • How do GLEEM whitening treatments whiten below the surface of your teeth?
    GLEEM whitening treatments whiten teeth by removing surface stains as well as set-in stains within the enamel. Designed to conform to the shape of your teeth, they work by keeping the whitening gel on your teeth to get at stain build-up on and below the tooth’s surface.
  • Do GLEEM whitening treatments remove stains like coffee, tea and red wine stains?
    Yes. Research shows GLEEM whitening treatments are effective for people who have stains from coffee, tea, dark colas, and red wine. If you continue to use staining substances such as coffee, tea, dark colas, or red wine, your teeth may discolor again. Smoking stains can be difficult to remove and may take a little longer. If you continue to smoke, your teeth may discolor again.

  • Dental Work

  • Can I use GLEEM whitening treatments with a retainer?
    We recommend you check with your orthodontist prior to using GLEEM whitening treatments if you have a retainer.
  • Can I use GLEEM whitening treatments on dental work?
    GLEEM whitening treatments should not harm most types of dental work (caps, crowns, veneers, fillings or dentures), but they will only whiten natural teeth. If you have had dental work, check with your dentist before using GLEEM whitening treatments.
  • Can I use GLEEM whitening treatments if I have had a root canal?
    Since the location and extent of such dental work varies greatly between individuals, we recommend you consult with your dentist before using GLEEM whitening treatments.
  • Can I use whitening treatments if I have crowns, caps, fillings, veneers, partials, gold, laminates, composite bonding, or other restorations?
    GLEEM whitening treatments will not harm or whiten these types of dental work. GLEEM whitening treatments will whiten only natural teeth so if you have any of these on your front teeth, there may be noticeable color differences between the dental work and your whiter teeth. GLEEM whitening treatments is designed to whiten only the teeth that show when you smile. So, if you have these types of dental work on your back teeth, color differences may not be noticeable.
  • Can I use GLEEM whitening treatments with braces?
    No. GLEEM whitening treatments should not be used with braces because they will only whiten the parts of the teeth which the whitening gel comes into contact with. As braces cover some parts of the tooth, these parts will not whiten, leaving unevenly colored teeth when the braces are removed. Also, GLEEM whitening treatments may change the color of the metal.

  • Usage

  • Is it OK to brush my teeth after using whitening treatments?
    Yes, after using GLEEM whitening treatments, you can brush gently. NOTE: Do NOT brush immediately BEFORE applying strips. To avoid gum irritation, allow for some time to pass after you have brushed your teeth to apply strips.
  • Is it OK to use a whitening toothpaste if I’m using GLEEM whitening treatments?
    We recommend using a mild toothpaste while you're whitening your teeth. To help maintain whiter teeth after using GLEEM whitening treatments, we recommend using a whitening toothpaste to gently polish away surface stains daily.
  • Is it OK for children to use GLEEM whitening treatments?
    Please reference the product carton and insert for specific information.
  • Is it OK to eat or drink while using GLEEM whitening treatments?
    Do not eat, smoke, sleep, or drink (except for water) while wearing GLEEM whitening treatments as this could affect whitening results and can cause the strips to loosen. You do not need to wait to eat or drink after you have removed the GLEEM whitening treatments.
  • Is it OK to use GLEEM whitening treatments while pregnant or breastfeeding?
    The amount of hydrogen peroxide you might swallow while using whitening treatments is extremely small, and we would not expect this to be harmful if you are pregnant or breastfeeding. However, we recommend you check with your doctor.
  • Can you talk while using GLEEM whitening treatments?
    GLEEM whitening treatments are designed to confirm and stick securely to your teeth (no more slipping and sliding), so you can talk while wearing them.

  • Other Questions

  • Why are GLEEM whitening treatments stretchy?
    GLEEM whitening treatments are designed to stretch to cover your teeth more completely. When applying the whitening treatments to your teeth, pull on the ends of the strip to stretch it slightly, then apply to teeth.
  • Why aren’t the GLEEM whitening treatments strips longer or why don’t they cover more teeth?
    GLEEM whitening treatments are uniquely designed to whiten the teeth that show when you smile. The strip is designed to cover the central 6-8 teeth depending on the size of the GLEEM. Our research shows whitening these front teeth is sufficient for most consumers.
  • What is the shelf life of GLEEM whitening treatments?
    GLEEM whitening treatments keep for 24 months from the date they are made.
• Whitening Strips with Charcoal Serum

  General

  • What is the new GLEEM Whitening Strips with Charcoal Serum Teeth Whitening Kit?
    The new GLEEM Whitening Strips with Charcoal Serum Teeth Whitening Kit contains 10 GLEEM whitening treatments and 1 tube of Charcoal Mint Flavor Serum. Use strips + Charcoal Serum for a unique whitening experience.
    
    The GLEEM whitening treatments are thin, flexible strips coated with a hydrogen peroxide-infused gel and are designed to conform to the shape of your teeth. The strips work by keeping the whitening gel on your teeth to get to the stain build-up below the enamel's surface. The charcoal serum provides a charcoal mint flavor during whitening.

  • How to Use

  • How do I use the GLEEM Whitening Strips with Charcoal Serum?
    Use GLEEM whitening strips for 60 minutes once per day for 10 days. For each application, open the foil sachet and peel one strip off of backing liner. ADD SERUM: Apply 2 small dots of Charcoal Serum to the strip on the gel side and spread. APPLY TO TEETH: Align the long edge of the strip with your gumline and apply to upper teeth; fold excess behind your teeth.
    
    Repeat these steps for your bottom teeth (including applying 2 small dots of Charcoal Serum). Leave on for 60 minutes. Remove strips and discard. There may be residual Charcoal Serum on your teeth; to remove, rinse mouth with water.

  • Charcoal Serum

  • What does the Charcoal Serum do?
    The GLEEM Charcoal Serum helps enhance the whitening experience with a refreshing charcoal mint flavor.
  • What's in the Charcoal Serum?
    Charcoal Serum Ingredients: Water, Glycerin, Disodium Pyrophosphate, Carbomer, Sodium Hydroxide, Flavor, Charcoal Powder, Sodium Benzoate, Sodium Saccharin, Sodium Lauryl Sulfate, Hydrated Silica, Sucralose

  • Whitening Treatments

  • How do GLEEM whitening treatments work?
    GLEEM whitening treatments work by getting whitening formula to your teeth and keeping it there for 60 minutes. GLEEM whitening treatments use the same ingredient that dentists use to whiten: hydrogen peroxide. When hydrogen peroxide (H2O2) forms H2O (water) and O2 (oxygen) in contact with stain molecules, the chemical reaction helps to remove the stain in a way that is effective and safe for your enamel. Was that enough chemistry for you today? Us too.
  • Do I need to brush my teeth before using the strips?
    We recommend that you NOT brush your teeth immediately before using the strips; you can brush your teeth following treatment.
  • Why are there two strips in each GLEEM whitening treatment foil pack?
    Each GLEEM whitening treatment foil pack has two strips; one for your top teeth and one for your bottom teeth. Wear both strips for 60 minutes during each use of GLEEM whitening treatments.
  • How do I know which strip is for the top teeth and which is for the bottom?
    Both strips are the same length, so either can be used for top or bottom teeth.

  • During Use

  • I didn’t get the strips on right the first time, can I reapply?
    We recommend using a new set of treatments if the strips were not placed properly, but you can attempt to reapply with the same strips (but you may not get the same whitening results)
  • I got the Charcoal Serum on my clothes or other surfaces – what should I do?
    Immediately rinse or wash the item. There is no hydrogen peroxide in Charcoal Serum, so it should not damage or stain clothes or other surfaces, but it is best to rinse/wipe away immediately.
  • I got the Charcoal Serum on my skin – what should I do?
    There is no hydrogen peroxide in Charcoal Serum, so it will behave like a toothpaste on skin, but it is still best to rinse off immediately. Wash your hands or skin after contact to avoid transferring the formula to other surfaces.
  • I got the strips formula on my clothes or other surfaces – what should I do?
    Immediately rinse or wash the item. The hydrogen peroxide in GLEEM whitening strips may damage certain types of fabrics if left on too long, so we recommend washing your hands immediately after applying or removing the strips so it does not transfer from your hands to other surfaces.
  • I got the strips formula on my skin – what should I do?
    The hydrogen peroxide in GLEEM whitening strips may temporarily lighten skin, but it is not permanent. Wash your hands or skin after contact to avoid transferring the formula to other surfaces.

  • Ingredients

  • How is this product different from Crest Whitestrips?
    GLEEM Whitening Strips with Charcoal Serum have a unique strip shape so that both strips are the same length to cover more of your teeth. GLEEM whitening treatments also use a specific level of hydrogen peroxide to provide professional level results with use of a full kit. GLEEM Whitening Strips with Charcoal Serum also include a Charcoal Mint flavor serum to help enhance your teeth whitening experience.
  • Do GLEEM whitening treatments contain gluten?
    GLEEM whitening treatments are not made with gluten.
  • Do GLEEM whitening treatments contain latex?
    GLEEM whitening treatments are not made with natural rubber latex.
  • Do GLEEM whitening treatments contain citric acid?
    GLEEM whitening treatments are not made with citric acid.
  • Do GLEEM whitening treatments contain alcohol?
    GLEEM whitening treatments are not made with alcohol.
  • Do GLEEM whitening treatments contain mint?
    GLEEM whitening treatments are not made with mint or menthol. GLEEM Charcoal Serum contains mint flavor.
  • Do GLEEM whitening treatments contain carbamide peroxide?
    No. GLEEM whitening treatments use hydrogen peroxide to whiten teeth.
  • Do GLEEM whitening treatments contain animal by-products?
    GLEEM whitening treatments are not made with animal byproducts.
  • Do GLEEM whitening treatments contain hydrogen peroxide?
    Yes, GLEEM whitening treatments contain hydrogen peroxide. Hydrogen peroxide is a safe and effective whitener. GLEEM Charcoal Serum does not contain hydrogen peroxide.

  • Frequency & Duration of Use

  • How often can I use GLEEM whitening treatments?
    We suggest using only one treatment per day, as you could experience increased sensitivity. Read the carton and product insert for specific usage instructions and frequency.
  • How do I keep my teeth white after using whitening treatments?
    We recommend using a whitening toothpaste daily to gently polish away surface stains.
  • Is it OK to miss an application of GLEEM whitening treatments?
    You can skip or miss a couple of applications without affecting your whitening benefit. To get the best results, avoid spreading use of the strips out over a long period of time.
  • Can you wear the GLEEM whitening treatments longer than the time specified on the package?
    No. Wearing the strip for longer can result in tooth sensitivity and/or gum discomfort.

  • How it Works

  • How do GLEEM whitening treatments whiten below the surface of your teeth?
    GLEEM whitening treatments whiten teeth by removing surface stains as well as set-in stains within the enamel. Designed to conform to the shape of your teeth, they work by keeping the whitening gel on your teeth to get at stain build-up on and below the tooth’s surface.
  • Do GLEEM whitening treatments remove stains like coffee, tea and red wine stains?
    Yes. Research shows GLEEM whitening treatments are effective for people who have stains from coffee, tea, dark colas, and red wine. If you continue to use staining substances such as coffee, tea, dark colas, or red wine, your teeth may discolor again. Smoking stains can be difficult to remove and may take a little longer. If you continue to smoke, your teeth may discolor again.

  • Dental Work

  • Can I use GLEEM whitening treatments with a permanent retainer?
    We recommend you check with your orthodontist prior to using GLEEM whitening treatments if you have a retainer.
  • Can I use GLEEM whitening treatments on dental work?
    GLEEM whitening treatments should not harm most types of dental work (caps, crowns, veneers, fillings or dentures), but they will only whiten natural teeth. If you have had dental work, check with your dentist before using GLEEM whitening treatments.
  • Can I use GLEEM whitening treatments if I have had a root canal?
    Since the location and extent of such dental work varies greatly between individuals, we recommend you consult with your dentist before using GLEEM whitening treatments.
  • Can I use whitening treatments if I have crowns, caps, fillings, veneers, partials, gold, laminates, composite bonding, or other restorations?
    GLEEM whitening treatments will not harm or whiten these types of dental work. GLEEM whitening treatments will whiten only natural teeth so if you have any of these on your front teeth, there may be noticeable color differences between the dental work and your whiter teeth. GLEEM whitening treatments is designed to whiten only the teeth that show when you smile. So, if you have these types of dental work on your back teeth, color differences may not be noticeable.
  • HCan I use GLEEM whitening treatments with braces?
    No. GLEEM whitening treatments should not be used with braces because they will only whiten the parts of the teeth which the whitening gel comes into contact with. As braces cover some parts of the tooth, these parts will not whiten, leaving unevenly colored teeth when the braces are removed. Also, GLEEM whitening treatments may change the color of the metal.

  • Usage

  • Is it OK to brush my teeth after using whitening treatments?
    Yes, after using GLEEM whitening treatments, you can brush gently. NOTE: Do NOT brush immediately BEFORE applying strips. To avoid gum irritation, allow for some time to pass after you have brushed your teeth to apply strips.
  • Is it OK to use a whitening toothpaste if I’m using GLEEM whitening treatments?
    We recommend using a mild toothpaste while you're whitening your teeth. To help maintain whiter teeth after using GLEEM whitening treatments, we recommend using a whitening toothpaste to gently polish away surface stains daily.  
  • Is it OK for children to use GLEEM whitening treatments?
    GLEEM whitening treatments are not intended for use in children under the age of 18.
  • Is it OK to eat or drink while using GLEEM whitening treatments?
    Do not eat, smoke, sleep, or drink (except for water) while wearing GLEEM whitening treatments as this could affect whitening results and can cause the strips to loosen. You do not need to wait to eat or drink after you have removed the GLEEM whitening treatments.
  • Is it OK to use GLEEM whitening treatments while pregnant or breastfeeding?
    The amount of hydrogen peroxide you might swallow while using whitening treatments is extremely small, and we would not expect this to be harmful if you are pregnant or breastfeeding. However, we recommend you check with your doctor.

  • Other Questions

  • Why are GLEEM whitening treatments stretchy?
    GLEEM whitening treatments are designed to stretch slightly to cover your teeth more completely. When applying the whitening treatments to your teeth, pull on the ends of the strip to stretch it slightly, then apply to teeth.
  • Why aren’t the GLEEM whitening treatments strips longer or why don’t they cover more teeth?
    GLEEM whitening treatments are uniquely designed to whiten the teeth that show when you smile. The strip is designed to cover the central 6-8 teeth depending on the size of the GLEEMh. Our research shows whitening these front teeth is sufficient for most consumers.
  • I have a lot of Charcoal Serum left over. What should I do with it?
    GLEEM Charcoal Serum is intended to be used with GLEEM Whitening Strips. Once you complete your full kit, we recommend you discard the remaining serum. However, the Charcoal Serum is safe to brush onto teeth (like a toothpaste) if desired to freshen breath.
  • What is the shelf life of GLEEM whitening treatments?
    GLEEM whitening treatments keep for 24 months from the date they are made.
• Teeth Whitening Pen

  General

  • What is the new GLEEM Touch-Up Applicator Teeth Whitening Pen?
    The new GLEEM Touch-Up Applicator Teeth Whitening Pen is a brush-on whitening gel in an easy-to-use pen. The pen has soft bristles that help you apply the whitening gel exactly where you want it. With regular use, the GLEEM Touch-Up Applicator Teeth Whitening Pen helps remove surface stains. It also uses the same whitening ingredient dentists use.
  • How do I know which GLEEM product to use?
    Use GLEEM One Week Professional Teeth Whitening Light Kit with the GLEEM LED Light if you want to achieve professional-level whitening. Use GLEEM Touch-Up Applicator Teeth Whitening Pen between whitening treatments for easy whitening on-the-go.

  • How to Use

  • How do I use the GLEEM Touch-Up Applicator Teeth Whitening Pen?
    Brush on. Smile on. DIRECTIONS: Remove the cap and twist the bottom of the pen clockwise until gel dispenses through the brush (it may take several turns the first time). Twist the bottom of the pen 1 full turn so dot symbols align and a small drop is dispensed. Smile and brush a thin layer of gel onto each tooth avoiding the gums. Replace cap. Wait 60 seconds before closing mouth. Avoid eating or drinking for 1 hour after application. Apply 2 times per day for at least 14 days.
  • When should I use the pen?
    We recommend using the pen twice a day at least 1 hour before eating or drinking.
  • What's in the whitening gel?
    The whitening gel inside the GLEEM Touch-Up Applicator Teeth Whitening Pen contains peroxide, the same teeth whitening ingredient dentists use. It also has a mint flavor for freshness.
  • What are the symbols on the back of the pen for?
    The dot symbols are there to help you know when you’ve dispensed the right amount for a single application. Line up the symbols, turn the bottom of the pen so the symbols line up again, and apply the amount of gel dispensed to teeth.
  • Will applying more gel whiten my teeth more?
    We recommend applying a thin layer up to 2 times a day; to help whiten your teeth, avoid closing your mouth after application for the full 60 seconds.
  • Which teeth should I apply the gel to?
    We recommend applying the gel to your “smile teeth”, or the teeth that are visible when you smile.
  • The gel won’t come out; how do I get the gel to come out of the brush?
    Before the first use, it may take several “turns” of the pen dispenser to get the gel to come through the brush. Once the gel dispenses through the brush and is “primed”, it should only take 1 full turn to dispense the right amount for a single application.
  • Will the pen hurt my teeth/cause sensitivity?
    With the Touch-Up Applicator, we recommend applying the gel to the teeth only and not the gums. With all whitening products there is a chance that you may experience tooth sensitivity and/or gum discomfort. These effects are generally mild. These effects are temporary and not harmful. If significant tooth sensitivity or gum discomfort develops, try stopping usage for 2-3 days, then resume usage. If the problem persists, discontinue usage.
  • How many uses does the pen hold?
    When applied as directed, the pen should last for about 40 uses, which is 20 days when used twice/day. The GLEEM Touch-Up Applicator Teeth Whitening Pen provides more whitening gel than most other whitening pens on the market.

  • Storage & Maintenance

  • Where should I store the pen?
    We recommend storing the pen at room temperature with the brush tip pointing up if you're leaving it in one place. If you're carrying it on-the-go, make sure you cap the pen tightly!
  • Should I clean the brush tip between uses?
    It is not necessary to clean the brush tip between uses. After brushing the gel on to teeth, cap the pen tightly until the next use. However, if you'd like to clean the brush tip, use a clean, dry tissue to wipe off excess gel and cap the pen tightly.
  • I accidentally dispensed too much. What should I do?
    Apply a thin layer to teeth. To avoid leakage during storage, wipe excess gel off of brush tip with a clean, dry tissue and cap pen tightly.
  • I got the whitening formula on my clothes or other surfaces – what should I do?
    Immediately rinse or wash the item. The hydrogen peroxide in the teeth whitening pens may damage certain types of fabrics if left on too long, so we recommend washing your hands immediately after applying or wiping away excess gel so it does not transfer from your hands to other surfaces.
  • I got the whitening formula on my skin – what should I do?
    The hydrogen peroxide in teeth whitening pens may temporarily lighten skin, but it is not permanent. Wash your hands or skin after contact to avoid transferring the formula to other surfaces.
  • How do I know when the pen is empty?
    When there is no more whitening gel in the pen, you will not be able to dispense additional gel by turning the bottom of the pen.
  • How do I dispose of this pen?
    Please dispose of the device according to local regulations. The GLEEM Touch-Up Applicator Teeth Whitening Pen is not recyclable at this time.

  • Ingredients

  • Does the pen contain gluten?
    The GLEEM pen is not made with gluten.
  • Does the pen contain latex?
    The GLEEM pen is not made with natural rubber latex.
  • Does the pen contain citric acid?
    The GLEEM pen is not made with citric acid.
  • Does the pen contain alcohol?
    The GLEEM pen is not made with alcohol.
  • Does the pen contain mint?
    The GLEEM pen contains a mint flavor and sucralose.
  • Does the pen contain carbamide peroxide?
    No, the GLEEM pen uses hydrogen peroxide to whiten teeth.
  • Does the pen contain animal by-products?
    The GLEEM pen is not made with animal by-products.
  • Does the pen contain hydrogen peroxide?
    Yes, the GLEEM pen contains hydrogen peroxide. Hydrogen peroxide is a safe and effective whitener.

  • Frequency & Duration of Use

  • How often can I use the pen?
    We suggest using the pen up to twice per day.
  • How do I keep my teeth white after using the pen?
    We recommend using a whitening toothpaste daily to gently polish away surface stains. You can also try GLEEM One Week Professional Teeth Whitening Light Kit for more dramatic teeth whitening.
  • Is it OK to miss an application of GLEEM pen?
    You can skip or miss a couple of applications without affecting your whitening benefit. To get the best results, avoid spreading use of the pen over a long period of time.
  • Can you wear the GLEEM pen gel longer than the time specified on the package?
    We recommend leaving the gel on with your teeth exposed and mouth open for 60 seconds.

  • How it Works

  • How does the GLEEM pen help remove surface stains?
    The hydrogen peroxide in the pen gel help to break down surface stains, and using the GLEEM Touch-Up Applicator helps you apply the gel right where you want it.
  • Does the GLEEM pen remove stains like coffee, tea and red wine stains?
    The GLEEM pen is effective for people who have surface stains from coffee, tea, dark colas, and red wine. If you continue to use staining substances such as coffee, tea, dark colas, or red wine, your teeth may discolor again. Smoking stains can be difficult to remove and may take a little longer. If you continue to smoke, your teeth may discolor again.

  • Dental Work

  • Can I use the GLEEM pen with a permanent retainer?
    We recommend you check with your orthodontist prior to using the GLEEM pen if you have a permanent retainer.
  • Can I use the GLEEM pen on dental work?
    The GLEEM pen should not harm most types of dental work (caps, crowns, veneers, fillings or dentures), but it will only whiten natural teeth. If you have had dental work, check with your dentist before using the GLEEM pen.
  • Can I use the GLEEM pen if I have had a root canal?
    Since the location and extent of such dental work varies greatly between individuals, we recommend you consult with your dentist before using the GLEEM pen.
  • Can I use the GLEEM pen if I have crowns, caps, fillings, veneers, partials, gold, laminates, composite bonding, or other restorations?
    The GLEEM pen will not harm or whiten these types of dental work. The GLEEM pen will only whiten natural teeth so if you have any of these on your front teeth, there may be noticeable color differences between the dental work and your whiter teeth. The GLEEM pen is designed to whiten only the teeth that show when you smile. So, if you have these types of dental work on your back teeth, color differences may not be noticeable.
  • Can I use the GLEEM pen with braces?
    No. The GLEEM pen should not be used with braces because they will only whiten the parts of the teeth which the whitening gel comes into contact with. As braces cover some parts of the tooth, these parts will not whiten, leaving unevenly colored teeth when the braces are removed. Also, the GLEEM pen may change the color of the metal.

  • Usage

  • Is it OK to brush my teeth after using the pen?
    Yes, after using the GLEEM pen, you can brush gently. NOTE: Do NOT brush immediately BEFORE using pen. To avoid gum irritation, allow for some time to pass after you have brushed your teeth to use the pen.
  • Is it OK to use a whitening toothpaste if I’m using the GLEEM pen?
    We recommend using a mild toothpaste while you're whitening your teeth. To help maintain whiter teeth after using the GLEEM pen, we recommend using a whitening toothpaste to gently polish away surface stains daily.
  • Is it OK to use the GLEEM pen while pregnant or breastfeeding?
    The amount of hydrogen peroxide you might swallow while using the GLEEM pen is extremely small, and we would not expect this to be harmful if you are pregnant or breastfeeding. However, we recommend you check with your doctor.
  • Is it OK for children to use the GLEEM pen?
    No, please keep out of reach of young children. Product is not intended for use in children under the age of 18.
  • Is it OK to eat or drink while using the GLEEM pen?
    Do not eat, smoke, sleep, or drink for 1 hour after using the GLEEM pen as this could affect whitening results.
  • Can you talk while using the GLEEM pen?
    After leaving the gel on teeth for 1 minute, you can close your mouth and talk as you normally do.

  • Other

  • What is the shelf life of the GLEEM pen?
    The GLEEM pen is good for 24 months from the date it is made.